IT Consultant (m/f/d)

We are seeking a highly skilled IT Consultant to join our team in Germany. The IT Consultant will be responsible for working with customers in the German public sector to gather requirements and provide expert guidance on implementing CRM systems. The ideal candidate has strong communication and interpersonal skills to work effectively with clients and stakeholders.

About your role

• You advise our customers on the effective use of CRM systems - to do this, you determine their requirements and business needs, analyze data and processes, and accompany our customers and projects from the proposal phase through the development and implementation phase to project completion.
• During the implementation phase you design presentations and trainings for the users and make sure that they are familiar with the implemented CRM system.
• You support our customers and troubleshoot technical issues as needed.
• You are a team player and together with your team you ensure the timely and successful implementation of projects.
• You are informed about current industry trends and best practices in CRM systems, ensuring that we provide the best solutions to our customers.

Your skills

• You have successfully completed your bachelor's degree in computer science or a related field, professional certifications in CRM systems and project management are an advantage.
• You have a good knowledge of CRM systems and their implementation and have knowledge in project management methods and tools as well as in the creation and management of project budgets.
• You are characterized by high analytical and problem-solving skills and already have experience in working with clients from the public sector.
• You already have experience in leading a team of IT consultants. You motivate your team to perform at their best, plan team resources effectively and take responsibility for both project budgets and meeting project deadlines and deliverables. In doing so, you will continuously develop team members to build a high-performing consulting team.
• Your excellent oral and written communication skills in German and English complete your profile.

Our offer

• Hybrid working: flexible working hours remotely or in a co-working atmosphere are our basis for a good work-life balance.
• Your workplace has modern, technical equipment, both for your (home) office and in our barrier-free office in the immediate vicinity of Frankfurt's main train station
• Communication at eye level, flat hierarchies and an open feedback and error culture are an integral part of our corporate culture
• Exciting projects and clients in a highly relevant field as well as a German/English speaking team are waiting for you.
• Together we work on your individual and continuous qualification and further development
• Our weekly Breakfast Club enables personal exchange across teams, and regular team events strengthen our cooperation.